Updated Date: 09.28.2025

At Tellashop.uk, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you use our website and services.

By using Tellashop.uk, you agree to the practices described in this policy.

1. Information We Collect

When you interact with our site (as a buyer, seller, or visitor), we may collect the following information:

• Personal details: Name, email, phone number, billing/shipping address.

• Account information: Login credentials, preferences, and profile data.

• Transaction details: Order history, payment details (processed securely via third-party providers).

• Seller information: Shop name, business details, payout information.

• Technical data: IP address, browser type, device information, cookies, and site usage statistics.

2. How We Use Your Information

We use your information to:

• Process orders, payments, and deliveries.

• Manage your account and vendor dashboard.

• Provide customer support and dispute resolution.

• Communicate promotions, updates, and important notices.

• Improve site performance, security, and user experience.

• Comply with legal obligations.

3. Sharing Your Information

We may share your data only in the following cases:

• With vendors: So they can fulfill your orders.

• With service providers: Such as payment gateways, couriers, and hosting providers.

• For legal reasons: If required to comply with applicable laws or enforce our Terms & Conditions.

• In business transfers: If Tellashop.uk undergoes a merger, acquisition, or sale of assets.

We never sell your personal information to third parties.

4. Cookies & Tracking

Tellashop.uk uses cookies and similar technologies to:

• Remember your preferences.

• Keep items in your cart.

• Analyze site performance and usage.

You can control or disable cookies through your browser settings, but some features may not work properly without them.

5. Data Storage & Security

• Your data is stored securely on servers within the UK/EU.

• We apply technical, administrative, and physical safeguards to protect your information.

• While we take strong measures, no online transmission is 100% secure.

6. Your Rights

Under data protection laws (including GDPR), you have the right to:

• Access, correct, or update your personal data.

• Request deletion of your data (subject to legal obligations).

• Withdraw consent for marketing communications.

• Request a copy of the data we hold about you.

To exercise your rights, contact us at privacy@tellashop.uk.

7. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for their privacy practices, so please review their policies before providing personal information.

8. Children’s Privacy

Tellashop.uk is not intended for children under the age of 16. We do not knowingly collect personal data from minors.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us:

📧 Email: privacy@tellashop.uk